Southwest Virginia Regional Jail Authority - Duffield Facility Overview
The Duffield Facility is operated by the Southwest Virginia Regional Jail Authority. The official facility address is 1037 Boone Trail Road, Duffield, VA 24244, and the listed phone number is 276-690-9550. For Wise County, this facility is the practical jail path for many new arrests, bond holds, warrant commitments, short local sentences, and people waiting for transport or transfer. The Wise County Sheriff's Office, town police departments, Virginia State Police, or another agency may make the arrest, but the custody record is normally handled through SWVRJA rather than through a separate Wise County jail roster.
The facility should be described as a regional jail. That matters because its population is not the same thing as a Wise County-only jail population. A person housed at Duffield may have been arrested in Wise County, Norton, Scott County, Lee County, or another served locality. The SWVRJA roster is still the correct first search for current local custody, but users should read the facility and charge information carefully before assuming the case belongs to a particular court. For court filings after a Wise County arrest, the separate Virginia court search path may be needed after the jail lookup.
The official SWVRJA contact page shows the Duffield facility contact table used for this page.
That contact listing is useful because SWVRJA operates several regional facilities, and users should confirm they are calling the Duffield location before asking about Wise County jail custody.
Southwest Virginia Regional Jail Authority - Duffield Facility Capacity and Population
Research materials identify Duffield as a major regional jail facility. SWVRJA-facing facility material lists 528 beds for Duffield, while Virginia jail-statistics materials reported 440 operational capacity for FY2023. Those figures should not be blended into a Wise County-only inmate count. They describe the jail facility or its operating capacity, not the number of Wise County arrests in custody on a given day. A current roster count can change during the day as people are booked, released, moved for court, or transferred.
How to Look Up an Inmate at Southwest Virginia Regional Jail Authority - Duffield Facility
Use the SWVRJA Current Facility Inmates page as the official entry point. That page links to the JailTracker roster used for current SWVRJA inmates. The roster is for people who are in regional-jail custody now. It is not a complete arrest-history database, a court-record search, or a VADOC prison locator.
- Open the SWVRJA current-inmate page, then follow the roster link to the JailTracker search interface.
- Search by last name first. Try spelling variants, hyphenated names, maiden names, and shortened first names if the first search fails.
- Open a matching entry and confirm the facility, custody status, booking details, and charge information that is publicly shown.
- If no record appears, call Duffield at 276-690-9550 for a recent booking, then check Virginia OCIS or VADOC if the person has moved beyond local jail custody.
The SWVRJA roster entry page is the best official starting point before using the direct JailTracker application.
The roster path is especially useful for people arrested recently in Wise County because online visibility can lag while booking, medical screening, fingerprints, photographs, and classification are completed.
Southwest Virginia Regional Jail Authority - Duffield Facility Address and Contact
Call the facility for current custody questions, visitor-entry issues, recent booking delays, and questions that the public roster does not answer. If the question is about an incident report, arrest narrative, or warrant service by a local officer, the Wise County Sheriff's Office or the arresting town police department may be the better records holder. If the question is about jail custody records not published online, SWVRJA's FOIA page is the records-request route.
Southwest Virginia Regional Jail Authority - Duffield Facility
1037 Boone Trail Road
Duffield, VA 24244
276-690-9550
Call before travel to confirm custody, visiting status, lobby access, and any current entry restrictions.
Visiting Someone at Southwest Virginia Regional Jail Authority - Duffield Facility
Duffield uses SWVRJA jail visitation rules, not VADOC prison visitation rules. SWVRJA research materials point users to the video visitation page, where visits must be scheduled at least 24 hours before the appointment and may be scheduled up to two weeks ahead. Remote video visits are available seven days a week, subject to the posted schedule and facility changes. Visitors should bring government photo identification, follow the posted dress code, avoid prohibited items, and confirm any minor-child rules before the visit.
| Visit Topic | Timing | Type |
|---|---|---|
| Scheduling window | At least 24 hours ahead, up to two weeks ahead | Video scheduling |
| Remote visiting | Seven days a week when available on the posted schedule | Remote video |
| On-site questions | Call before travel | Facility-controlled access |
| Attorney visits | Arranged separately with the facility | Professional visit |
| Schedule changes | Verify on the SWVRJA page before leaving | Facility notice |
Mail, Phone, and Money at Southwest Virginia Regional Jail Authority - Duffield Facility
Use SWVRJA service pages for Duffield inmates. Regular inmate mail is handled through Smart Communications MailGuard. The envelope or postcard should clearly show the inmate's full name and ID number when known. Research notes state that regular mail originals are scanned and destroyed under the posted MailGuard notice, while legal mail is treated differently and should be clearly marked. For money, SWVRJA lists commissary deposits by lobby kiosk, JailATM, and mailed money order. The research capture identified a $3.25 cash-deposit kiosk fee. Phone service uses Smart Communications / SmartInmate, and inmate voicemail was listed at $1.00.
| Service | Provider / Detail |
|---|---|
| Mail Address | Use SWVRJA MailGuard instructions with inmate full name and ID number when known. |
| Phone / Video | Smart Communications / SmartInmate for jail phone accounts and video services. |
| Money Deposit | Lobby kiosk, JailATM, or mailed money order; research captured a $3.25 cash-kiosk fee. |
| VINE | Virginia VINE can provide custody-status notifications where available. |
Booking and Intake at Southwest Virginia Regional Jail Authority - Duffield Facility
Duffield intake is local-jail booking. After arrest in Wise County or a served jurisdiction, the person may be searched, photographed, fingerprinted, medically screened, classified, and assigned to housing. A magistrate or court may address bond, recognizance, or detention depending on the charge and case posture. Some people remain only briefly before release, bond, court transport, or transfer. Others stay through pretrial proceedings or serve a local sentence. That intake sequence is why a very recent arrest may not immediately appear online. The booking record has to be created and reviewed before the public roster can display it.
If a person has already been sentenced to a state prison term and received by VADOC, Duffield is no longer the correct lookup point. Search the VADOC Inmate and Supervisee Locator for Wallens Ridge, Red Onion, Wise Correctional Unit, or another state facility. If a person is in federal or immigration custody, the BOP or ICE locator may be needed instead.
About Southwest Virginia Regional Jail Authority - Duffield Facility
The local nuance in Wise County is that the phrase "Wise County jail" can be misleading. The Wise County Sheriff's Office remains an important law-enforcement agency, but the jail housing and public custody roster are regionalized through SWVRJA. The Duffield Facility sits near the U.S. 23, U.S. 58, and U.S. 421 corridor. Visitors coming from Wise, Norton, Big Stone Gap, Coeburn, Pound, Appalachia, St. Paul, or nearby communities should check weather, mountain-road conditions, and the visit schedule before leaving. The official research did not locate a public-transit route, a detailed visitor parking map, or a separate ADA entrance description for the jail, so practical entry questions should be confirmed by phone.
For a complete custody check, use a sequence rather than one search. Start with SWVRJA for current jail custody. Use the Virginia Online Case Information System for court charges and hearing dates. Use VADOC for sentenced prisoners. Use VINELink for notifications, and use SWVRJA FOIA when a jail record is not posted publicly.
Note: Confirm custody, visit approval, and schedule details with Duffield before traveling, because releases and transfers can change quickly.